At MORVELANQIX, we strive to ensure that our customers are fully satisfied with their purchases. However, if you are not entirely happy with your purchase, we're here to help.
You have 30 calendar days from the date you received an item to return it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Certain types of goods are exempt from being returned, such as perishable goods, custom products, and digital downloads.
Once your return is received and inspected, we will send you an email to notify you of the status of your refund. If approved, your refund will be processed, and a credit will be applied to your original method of payment within a certain amount of days.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at [email protected].
To return your product, you should mail your product to: MORVELANQIX Returns, 123 Commerce St, San Francisco, CA 94103, USA. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you have any questions on how to return your item to us, please contact us at [email protected] or call us at +1 (415) 123-4567.
Thank you for shopping with MORVELANQIX!